Juno Records Reviews
Based on 24 customer reviews and online research, juno.co.uk has a consumer rating of 3.0 out of 5 stars, indicating most customers are generally satisfied with Juno Records.
5 Stars(7)
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4 Stars(5)
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3 Stars(2)
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2 Stars(1)
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1 Star(9)
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How would you rate Juno Records?
Top Reviews
Absolutely awful company.
Lost a record that was limited release (only 100 would ever be produced).
Spent four months sending me round in circles blaming covid and making every excuse under the sun.
Finally they said "we'll credit your account" because they clearly don't know how to run a sucsesful eCommerce business.
This record was LIMITED RELEASE. I desperately wanted it as its one of my top 10 records this year. Now I've can't get the record as its out of stock EVERYWHERE due to being a limited release.
Avoid this company like the plague.
Faulty out the box .emailing them for 2 weeks no reply .2nd rate service for second hand garbage .taking it up with paypal now
All Customer Reviews (24)
Do not shop from Juno, terrible service, if your order is lost in the post, just forget it, automated answers to e-mails, no refunds...
Juno is always reliable when it comes to great stock and fast no fuss delivery. Superb
Amazing response, superbly packaged n highly recommended.. a great way to buy new vinyl...
I’ve used Juno for years. They are amazing and always have what I need and service is first class. The only place to buy all your Vinyl needs . Stay safe Juno big love .
Juno is my favourite online record shop. Great selection updated daily and delivery is always super quick!
Excellent service - ordered one day and received my purchase the next!
Faulty out the box .emailing them for 2 weeks no reply .2nd rate service for second hand garbage .taking it up with paypal now
Do not order from this shop! They are nothing more than thieves! I returned over £300 worth of equipment which they signed for on delivery 8 days ago now.
They're acting dumb in my email conversation with them pretending not to understand what I'm talking about. Had to go down the route of opening a PayPal dispute which will more than likely take 30 days to get resolved. Disgusting way to treat customers!
Mostly spot on but my wife is having trouble returning the broken record box, and there's a lack of communication etc.
Received my purchase very quick, very happy. But all items need postal tracking, as default free posting rather than Royal Mail first class with no tracking.
If your package is lost or if you have an issue with what you order they will not response to your massages until you ask paypal/credit card company to intervene. This happen to me with them too many times.
Edit:
Roena from Juno helped me to resolve this issue.
She was very responsive and helpful.
The support of Juno.co.uk seems to improved thanks to her.
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